You may not be writing a book, but if you’re in the business world, you’re writing thousands of words a day. Yes, in an age of the latest, greatest and smartest phones we have ever imagined (until the next one is rolled out in a few weeks), we spend more time texting and emailing than we do talking. And, whether you like it or not, those texts and emails, along with memos, business letters, sales … Continue reading…